It provides clear information about the Rs. 29/- refundable shipping fee, how it works, and answers to any related queries you might have.

Frequently Asked Questions (FAQ)-

1. Why am I being charged a shipping fee for a free product?
   The nominal refundable shipping fee of Rs. 29/- helps us verify that the order is genuine. This fee is to prevent misuse and fake orders. Once your order is delivered successfully, you will receive a coupon of Rs. 29/- to use on future purchases.
2. Is the shipping fee refundable?
   Yes, the Rs. 29/- shipping fee is fully refundable. After your product is successfully delivered, you will receive a coupon worth Rs. 29/- to use on future purchases from our website.
3. Can I get a refund for the shipping fee in cash?
   No, the shipping fee is refunded in the form of a coupon worth Rs. 29/- that you can use on future purchases from our website. It cannot be refunded in cash.
4. How will I receive the Rs. 29/- coupon?
   Once your order is delivered, you will receive a coupon code via email or WhatsApp that can be redeemed on our website for future purchases.
5. What if I don’t want to make any future purchases?
   If you don’t plan to make future purchases, the Rs. 29/- coupon is not of much use to you. However, we suggest taking advantage of it on your next purchase, as it can help you save money.
6. Can I use the coupon for any product on your website?
   Yes, the Rs. 29/- coupon can be used for any product on our website, subject to any terms and conditions applicable at the time of use.
7. Do I need to enter any promo code to use the Rs. 29/- coupon?
   Yes, when making a purchase in the future, you will need to enter the coupon code at checkout to avail of the discount. You will receive the code after your free product is delivered.
8. How do I know if my order is genuine?
   We use the Rs. 29/- refundable shipping fee as a way to ensure that only genuine customers are placing orders. Once we receive your order and confirm delivery, we will issue the Rs. 29/- coupon to validate the transaction.
9. What happens if I don’t receive my order?
   If you don’t receive your order, please contact our customer support team, and we will look into the issue. We are committed to ensuring you receive your product, and we’ll resolve any delivery issues promptly.
10. Are the products really free?
    Yes, the products are free of charge, but we charge a nominal refundable shipping fee of Rs. 29/- to prevent misuse. The fee is refunded in the form of a coupon after successful delivery.
11. Is there any limit on how many products I can order?
    Yes, to prevent misuse, we limit the number of free products you can order is one (1). Please check the terms on our website for more details at 👉 https://avirupahomoeo.com/jaboran-herbal-free-product-policy/
12. Can I use the Rs. 29/- coupon immediately?
    No, the Rs. 29/- coupon will only be available after your free product has been successfully delivered. Once you receive it, you can use it on your next purchase.
13. Can I transfer or gift my Rs. 29/- coupon to someone else?
    No, the Rs. 29/- coupon is non-transferable and can only be used by the person who received it after the delivery of the free product.
14. How long is the Rs. 29/- coupon valid for?
    The coupon is valid for a certain period (e.g., 1 year). Please refer to the terms and conditions included with the coupon for its exact validity period.
15. What if I change my mind after placing the order?
    If you wish to cancel your order, please contact our customer support team as soon as possible. Please go through the cancellation policy here👉 https://avirupahomoeo.com/jaboran-herbal-free-product-policy.
16. Will I be notified when my order is shipped or delivered?
    Yes, you will receive an email, SMS & WhatsApp notification when your order is shipped, and another notification once it has been delivered.
17. What if the product I received is damaged or defective?
    If the product you received is damaged or defective, please reach out to our customer support team immediately. We will guide you through the process of returning or exchanging the product.
18. Can I apply the Rs. 29/- coupon to discounted or sale items?
    Yes, the Rs. 29/- coupon can be used on discounted or sale items, unless stated otherwise in the terms and conditions.
19. Can I redeem the Rs. 29/- coupon multiple times?
    No, the Rs. 29/- coupon can only be used once.
20. Are there any restrictions on the products I can buy using the Rs. 29/- coupon?
    The Rs. 29/- coupon can generally be used on most products available on our website, but there may be some exceptions or restrictions depending on specific promotions or product categories. Please check the terms when using the coupon.
21. How do I contact customer support?
    You can contact our customer support team via email at [email protected] or call/WhatsApp our helpline at 9073079187/9433232744. We’re here to assist you with any questions or issues you may have.
22. What if I have further questions or issues with my order?
    If you have any further questions or issues, feel free to reach out to our customer support team via email or phone/WhatsApp. We are always happy to assist you.